INTS Guest Speaker: Heidi Hardt (Wed 16 November)

How NATO Remembers: Institutional Memory in Crisis Management Operations

Dr. Heidi Hardt, UC Irvine

Wednesday, 16 November at 5pm in Maathai 207

International organizations such as NATO have carried out hundreds of crisis management operations aimed at ending violence. Yet one strategic error in an operation can have deadly consequences. Scholars have widely examined organizational learning without examining the pre-condition for learning: institutional memory. Dr. Heidi Hardt will discuss findings from her book project that examines how international organizations acquire memory from their failures at a time of increased turnover. She draws on her interviews with 120 NATO officials.

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